Casino Logo

BetRino Casino Terms and Conditions

Welcome to BetRino Casino. These Terms and Conditions govern your use of our website, products, and services available at betrino.com. By accessing our platform, creating an account, or placing any bet, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before using our services. If you do not agree with any part of these terms, please do not use our platform.

1. About Us

At BetRino, we operate under the ownership of ProgressPlay Limited, a company registered in Malta under registration number C58305. Our registered address is Soho Office 3A, Punchbowl Centre, Elia Zammit St, St. Julians STJ3154, Malta. Payment processing services are provided via Babaloo Limited, 5 Secretary's Lane, Gibraltar GX11 1AA, in partnership with TrueLayer. Our BetRino platform is the successor to BritainBet and has been operational since 2013.

We are licensed and regulated by the Malta Gaming Authority under licence number MGA/B2C/231/2012, issued on 16 April 2013, and by the UK Gambling Commission under account number 39335. Our designated Alternative Dispute Resolution provider is eCOGRA. These licences ensure that our BetRino Casino operates to the highest standards of fairness, security, and player protection.

2. Eligibility and Account Registration

To use our services, you must meet the following requirements:

  • You must be at least 18 years of age — we strictly prohibit underage gambling on our platform
  • You must be a resident of the United Kingdom; our BetRino Casino is exclusively available to UK players
  • You must not be registered with GamStop or any self-exclusion programme that would restrict your access to gambling services
  • You must provide accurate, current, and complete information during registration
  • You may hold only one account with us — duplicate accounts are not permitted
  • You must not be located in any Restricted Territory, which we define as any jurisdiction outside the United Kingdom

We reserve the right to verify your identity and age before allowing you to deposit or withdraw funds. Our KYC (Know Your Customer) process requires documentary evidence, and we may suspend your account pending successful verification.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your BetRino login credentials. We strongly advise you not to share your username or password with any third party. If you believe your account has been compromised, please contact our support team immediately via our BetRino live chat service, available 24/7.

We will not be liable for any losses arising from unauthorised access to your account where you have failed to keep your credentials secure. Any activity conducted through your account is your responsibility unless you notify us promptly of a security breach.

4. Deposits and Withdrawals

4.1 Deposits

We accept a range of payment methods for deposits, including Visa and Mastercard debit cards, PayPal (UK only), Apple Pay, Instant Bank Payments via TrueLayer, Paysafecard, Payz (ecoPayz), Neteller, Skrill, Neosurf, PayViaPhone (UK only, subject to a 15% fee, not available for withdrawals), and MuchBetter. Please note that we do not accept credit card payments in accordance with UK regulations. The account currency is set in GBP (£) at the time of registration.

Minimum deposit amounts at our BetRino Casino are as follows:

  • £10 — Visa, Mastercard, Paysafecard, PayViaPhone
  • £15 — Neosurf
  • £20 — Instant Bank Payments, Payz, Neteller, Skrill

4.2 Withdrawals

We process withdrawal requests within approximately one business day. After processing, funds typically arrive as follows: Skrill, Neteller, and Instant Bank payments within 1 business day; Payz, Apple Pay, and Paysafecard within 3 business days; debit cards within 3–7 business days.

A withdrawal fee of 1% applies, with a maximum charge of £3 per transaction. Withdrawals are returned to the original deposit method where possible. Please note that Mastercard withdrawals are not available, and Visa withdrawals may be restricted in certain circumstances. At least one successful deposit must be made before we can process any withdrawal request.

4.3 Dormant Accounts

We define an account as dormant if there has been no login activity for 12 or more consecutive months. Dormant accounts are subject to a monthly maintenance fee of £5. We will make reasonable efforts to notify you before charges are applied.

5. Bonuses and Promotions

At BetRino, we offer a range of promotional incentives to both new and existing players. Our BetRino casino welcome bonus offers new players 100% up to £50 on their first deposit, subject to a minimum deposit of £20 and 10x wagering requirements on the bonus amount within 30 days. The maximum conversion from bonus funds is £50. Please note that deposits made via Skrill or Neteller are excluded from this offer.

For sports enthusiasts, our BetRino free bets promotion allows you to deposit and bet £10 to receive a £10 free bet. The stake is not returned, minimum odds of 1.5 apply, and the maximum conversion is £200 with 1x wagering. You can use the BetRino promo code or BetRino bonus code where applicable to unlock specific offers.

Additional ongoing promotions we provide include:

  • Mystery Box (Monday–Thursday): 25–100 free spins on a minimum deposit of £20
  • Midweek Wheel of Spins (code WED500): 5–500 free spins every Wednesday
  • Weekend Wheel of Spins (Friday–Sunday): 5–500 free spins
  • Sports ACCA Super Boost: up to 100% boost on 3+ fold accumulators, maximum win £10,000
  • Weekend Sports Cashback: 10% cashback up to £500 (code WCB)
  • Rewards Store: collect points, redeem for bonuses, free spins, or free bets

All BetRino bonus offers are subject to individual terms. Promotional items redeemed through our Rewards Store expire after 30 days. We reserve the right to amend, suspend, or withdraw any promotion at our discretion.

6. Games and Platform

Our BetRino Casino united kingdom platform offers over 2,000 games, including 1,500+ slots from providers such as NetEnt, Microgaming, Play'n GO, Pragmatic Play, Yggdrasil, Barcrest, and approximately 50–84 additional studios. BetRino slots include Megaways titles, progressive jackpots, 3-reel and 5-reel classics, and mobile-optimised games.

We also offer 100+ live dealer tables powered exclusively by Evolution Gaming, covering blackjack, roulette, baccarat, and more. Our sportsbook covers football, tennis, golf, cricket, basketball, ice hockey, rugby, darts, boxing, horse and greyhound racing, motorsport, eSports, and live in-play betting. Our BetRino app is available for Android via Google Play, with an iOS version coming soon.

7. Responsible Gambling

We are committed to promoting responsible gambling across all our services. At BetRino, we provide tools including deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion options. Players who have registered with GamStop are not permitted to access our platform.

If you are concerned about your gambling behaviour, please contact our responsible gaming team at playerrelationship@instantgamessupport.com. Our BetRino live chat team is also available 24/7 to assist with any welfare concerns.

8. Customer Support and Complaints

We offer 24/7 customer support via live chat and email. You can reach our support team at customersupport@instantgamesupport.com. For formal complaints, please write to complaints@instantgamesupport.com. If your complaint is not resolved to your satisfaction, you may escalate the matter to our independent ADR provider, eCOGRA.

9. Intellectual Property

All content on our BetRino Casino website, including text, graphics, logos, software, and game content, is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to access and use our platform for personal, non-commercial purposes. You may not reproduce, copy, or distribute any content from our site without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of our platform. Our total liability to you in connection with our services shall not exceed the amount of funds held in your account at the time of the relevant claim. We do not exclude liability for fraud, death, or personal injury caused by our negligence.

11. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify you via email or a prominent notice on our website. Your continued use of our BetRino Casino services following any such update constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of Malta and, where applicable, the laws of the United Kingdom. Any disputes arising from your use of our services that cannot be resolved through our internal complaints process shall be subject to the jurisdiction of the courts of Malta, unless otherwise required by applicable UK consumer protection law.

If you have any questions regarding these terms, please do not hesitate to contact us through our 24/7 live chat or via email. We are here to ensure your experience at BetRino Casino is safe, fair, and enjoyable.

Content updated: July 13, 2026