BetRino Cookie Policy
At BetRino, we are committed to transparency about how we use technology on our website. This Cookie Policy explains what cookies are, how we use them at https://www.betrino.com/, and what choices you have regarding their use. By continuing to use our platform, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.
What Are Cookies?
Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Our BetRino platform uses cookies and similar tracking technologies to make your experience more personalised, secure, and efficient. These files are stored locally on your device and allow us to recognise you when you return to our site, remember your preferences, and analyse how our services are used.
Cookies can be either "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a set period. We use both types depending on the purpose they serve on our platform.
Why We Use Cookies
At BetRino, we use cookies for a range of purposes that help us deliver a high-quality, safe, and enjoyable experience — whether you're accessing our BetRino slots, exploring live dealer tables, or visiting us through the BetRino app. Our use of cookies falls into the following key categories:
- To ensure the security of your session when you complete a BetRino login or BetRino casino login
- To remember your preferences and settings across visits
- To analyse site traffic and user behaviour so we can improve our services
- To deliver relevant promotional content, including information about our BetRino bonus offers and BetRino free bets
- To support responsible gambling features and age verification tools required under our MGA and UKGC licences
- To enable our BetRino live chat support tool to function correctly
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the core functionality of our website. Without them, services such as account login, payment processing, and security verification cannot operate. We do not require your consent to place strictly necessary cookies, as they are fundamental to delivering the services you have requested. When you access BetRino betting & casino features, these cookies ensure your session remains secure and uninterrupted.
Performance and Analytics Cookies
We use performance cookies to collect anonymous information about how visitors interact with our site. This data helps us understand which pages are most visited, how long users spend on certain sections, and where technical issues may arise. We use this insight to continuously improve our platform. These cookies do not collect any information that identifies you personally.
Functional Cookies
Functional cookies allow our BetRino platform to remember choices you make, such as your preferred language, your region (we serve the BetRino casino United Kingdom market under UKGC licence 39335), and display preferences. They provide a more personalised experience without tracking your activity across other websites.
Targeting and Marketing Cookies
We may use targeting cookies to show you relevant content and promotions — including details about the BetRino casino welcome bonus, our Rewards Store, and seasonal offers like Mystery Box and Wheel of Spins. These cookies track your browsing habits across our site and may be used to build a profile of your interests. We only use this data to make our communications more relevant and valuable to you.
Third-Party Cookies
Some cookies on our site are set by third-party services we partner with. These include game providers such as NetEnt, Pragmatic Play, and Evolution Gaming (for our live casino tables), as well as payment processors including TrueLayer and Babaloo Limited. We also work with analytics providers. We do not control these third-party cookies directly and recommend reviewing the respective privacy policies of those providers for further information.
Cookies and Your Account Security
Security is a priority at BetRino Casino. We use cookies as part of our identity verification and session management processes. When you complete KYC (Know Your Customer) verification — required before you can deposit or withdraw — cookies help us maintain the integrity of your verification session. Our operator, ProgressPlay Limited (registered in Malta, C58305), processes this data in accordance with applicable data protection law.
Managing Your Cookie Preferences
You have control over the cookies we place on your device. Most web browsers allow you to manage cookies through their settings. You can choose to block or delete cookies at any time; however, please be aware that doing so may affect the functionality of our site. For example, blocking strictly necessary cookies may prevent you from completing a BetRino casino login or accessing your account securely.
We provide a cookie consent banner when you first visit our site, where you can set your preferences for non-essential cookies. You can update these preferences at any time by visiting our cookie settings panel.
To manage cookies through your browser, please refer to the instructions provided by your browser provider:
- Google Chrome: Settings → Privacy and Security → Cookies
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and Site Permissions
Cookies and the BetRino App
If you use our BetRino app (currently available for Android on Google Play, with iOS coming soon), similar tracking technologies may be used within the app environment to ensure performance, security, and personalisation. Our app collects data consistent with what is described in this policy and our full Privacy Policy.
How Long Do Cookies Last?
The duration of cookies varies depending on their type and purpose. Session cookies are deleted automatically when you close your browser. Persistent cookies may remain on your device for varying periods — typically between 30 days and 2 years — depending on the function they serve. Marketing cookies related to our BetRino bonus code and promotional campaigns are generally set to expire after 30 to 90 days.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage you to check this page periodically for the latest information. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about how we use cookies or wish to exercise your data rights, please do not hesitate to get in touch. You can reach our support team via BetRino live chat, available 24/7, or by emailing us at customersupport@instantgamesupport.com. For responsible gambling enquiries, please contact playerrelationship@instantgamessupport.com. Complaints can also be directed to complaints@instantgamesupport.com or escalated to our ADR provider, eCOGRA.
We are here to ensure your experience on our platform is safe, transparent, and enjoyable. At BetRino Casino, your trust is the foundation of everything we do.
Content updated: July 13, 2026